Decade of Expertise, Evolving Toward Tomorrow

HelperLibrary combines technology, expertise, and deep data to create a clearer, faster, and more flexible platform for employers and domestic helpers in Hong Kong.

Contact Us

Office Hours

Mon-Fri:10am-5pm Sat/Sun:Closed Tel:+852-28662799

General Enquiry

chatdesk@helperlibrary.com Employer Enquiry Whatsapp:+852-68899593 Helper Enquiry Whatsapp:+852-67691931

Marketing Department

Whatsapp:+852-63327380 marketing@helperlibrary.com

Employment Agency License:82459
職業介紹所牌照號碼:82459

Platform Data

2016Founded
300,000+Users
128,000+Cases Handled

Our Strengths

Deepest Domestic Helper Profiles

Detailed categories, video introductions, and voice self-introductions help employers see real capability and personality faster.

Smart Search and Filtering

Filter by skills, language, care type, and experience to narrow down choices efficiently.

Real Human Customer Service Support

HelperLibrary is the only platform offering a live human customer service hotline. We understand issues relating to domestic helpers can be complex, and our professional team are always here to provide assistance and support.

One-Stop Service

Documents, insurance, medical checks, and related support are brought together in one smoother workflow.

Our Value

We use AI and technology to build a powerful platform that solves the pain points of busy modern life.

Our mission is to let the system handle repetitive, time-intensive search, freeing users to focus on what truly matters — making family life and hiring decisions easier, faster and more reliable.

Team Background

Our team combines advanced technology, deep industry knowledge, and a unique business perspective to deliver a service model that is different from the traditional approach.

Advanced Technology Team

Focused on system architecture, AI integration, front-end and back-end experience, and data-driven product development.

25 Years of Industry Experience

Backed by professional advisors with deep domestic helper industry experience, giving us a strong understanding of process, compliance, and real-world needs.

Strong Marketing & PR Background

Our team comes from high-end consumer product services and public relations, so we look at problems differently and serve users in a more thoughtful and practical way.

Because our background is different, our approach is different — and that shows in the way we design products, solve problems, and support users.

Future

We aim to harness technology and AI to build the world’s most powerful platform.

We will continue strengthening smart search, automation, content understanding, and platform efficiency, so HelperLibrary can become a global service platform that keeps evolving with users over time.

Our Commitment

Transparency, reliability, fast response, continuous support, and sincere service. HelperLibrary will continue to combine professionalism and technology to create more connections and opportunities for employers and domestic helpers.

In Fact, You've Got Choices 其實,你有得揀!